Writing and Editing

  • Online help: Created and updated HTML5 responsive content; single-sourced output in PDF and Word format (as needed)
  • Mobile app:¬†Created original content for Android and iOS devices; single-sourced for white label clients
  • Video tutorials: Software simulation videos explaining how to complete a specific task
  • Release notes: Compiled and edited content for sprint releases


  • MadCap Flare
  • Microsoft Office
  • Adobe Captivate, Acrobat, and Robohelp
  • Atlassian Confluence and Jira
  • Snagit
  • FogBugz
  • SourceGear Vault